We have written a blog post which outlines our process, which can be found here.

The design steps that we follow for each stage of our work can be found above.

The best time to hire a designer is as soon as you know you are going to be designing a home or a room. If we can be a part of the conversations with the architect (where they are involved) it gives us the advantage of being able to influence things like the placement of doors and windows as well as getting a detailed understanding of your requirements. We may not need to be present at every meeting, but the more engaged we early on in the process, the better the results will be.

If you are just designing one room, then again, as early as possible, so we can be involved in the design process from start to finish.

We have a range of services to fit different budgets and the level of help you need. You’ll find the prices for each service on the packages section of our website.

We offer a free 30 minute discovery phone call, so we can find out how we can help you and check your timeline, to ensure we have the capacity to work with you.

If you would like to move forward with one of our Design Solutions packages, we will then set up meet and greet in person, so we can discuss our services and how we can help with your project.

This initial site visit is priced at £400 (Inc VAT). During this time we will find out more about your project, and take photographs. Using this information, we create the scope of work document.

This charge is fully deductible from our fees if you decide to go ahead with the proposal.

We charge a 15% procurement fee. We then pass on the full trade discount, which ranges from 5% to 50% depending on the supplier and the products (this excludes fabrics, see below).

We act as an agent for the sourcing and supply off FF&E, which means we are acting on behalf of our clients and with their authority. This means that the liabilities in regard to the products rest with the supplier.

We offer a 10% discount on fabrics. This only applies to the suppliers that we have accounts with.

Our larger scale projects tend to be based in Hertfordshire, Cambridgeshire and Bedfordshire, but we are always happy to work with clients who live further afield.

If you live outside of our usual area, please contact us so we can discuss how we could work together on your project.

There are lots of different factors involved in a project, so this is a tricky question to answer. It can range from a few weeks to a couple of years, depending on the scope and scale of the project.

Time estimates are given in the scope of work document, but this can change due to factors outside of our control, such as building work and supplier delays.

We work in a very collaborative way, so our clients are fully involved in the design process and direction. We offer one round of revisions at the end of each design phase, so if there is anything you would like to change, this can be done at these stages.

If changes are made later on in the design process and it has an impact on the scope of work, we charge an additional fee at our hourly rate. Any additional fees are always discussed with the client and approved in advance.

We specialise in kitchens and full home renovation projects for family homes in Hertfordshire, Cambridgeshire and Bedfordshire.

However, we also offer smaller, less hands-on Zoom based design packages, so clients are able to pick the services to suit their needs, location and budget.

Most of our projects tend to centre around period properties and reflect our love of pattern, beautiful fabrics and a relaxed interior style, that's suited to the buildings and families we work with.

Our Helping Hands Design Consultation will deliver design ideas and the inspiration you need for one room.

Your consultation will be personally tailored so that we can make sure everything is perfect, from the fabrics and paint colours, to the finishing touches. More information can be found here.